5

When I need work on my Mazda, I go to Essential Auto Care (venturing some 30-40 minutes from Brooklyn!) because they take care to do the job right and be fair about pricing. I followed Ryan from a previous shop because I trust his work like none other. He is an extremely knowledgeable, talented, and dedicated mechanic. Mike, the service manager, is friendly, professional, and attentive. Together, they'll be honest with you about what's going on and what your choices are. They're committed to customer satisfaction and I would highly recommend them to anyone.

5

Congratulations on expanding your business. I'm so happy that M-SPEC expanded their services to all car makes n models. I own a Dodge Journey now and am super excited that I can continue coming to service my car with Essential Auto Care. They truly are amazing. This time I forgot to ask them to fill up my windshield washer fluid and when I came in they did it with out me asking and did this as a courtesy. Walked me to the car and even opened the door for me. Very polite and genuine people. They give their 100% to make sure the customer is satisfied with their performance. You will not regret working with them. I wish you all luck and lots of business. Please continue being awesome.

5

I was referred to Essential Auto Care from a family member and I am really glad that I found them! I was due for an oil change for my Honda CRV. I contacted Essential Auto Care and I explained that my schedule is rather tight as I have odd working hours. What they did for me was beyond awesome. Since I work locally they offered to pick my car up and drop it off within the day. This made it really convenient for me to get my car serviced. They also offered a courtesy visual inspection of my car. Now I don't drive very much and only have about 50,000 miles but I haven't really had much repair work or maintenance performed on my car. Mike sent over a link to the inspection and I was shocked that they take pictures of everything on my car! There were some recommendations that had written explanations and associated pictures. I was so surprised to see that they would spend the time to do something like that because I have never seen it done at any other shops. Mike said one of the main reasons they perform inspections this way is to build trust and transparency with their customers. They definitely did that! Well just as promised they had my car dropped off and I scheduled to bring my car back the following week for the recommended services (mostly maintenance). Just like the week before, they picked my car up, serviced it and dropped it off to me. They also even went ahead and helped me to warranty a battery I had purchased. Apparently it failed a battery test which they did for me for free. They said because it was a NAPA battery and they are a NAPA auto care center that they could do that. I am really glad because Mike was telling me that when the temperature drops that I could have gotten stuck! Lastly I asked them for recommendations on where to fix a scratch that I had gotten parking. Mike looked at the scratch and told me he could probably get it out with some buffing. When my Honda back the scratch was gone! Mike had taken care of it and he didn't even charge me for it. I think these guys are amazing and I have never had that level of service at a car shop. I highly recommend them for anything your car needs.

5

I was referred to Essential Auto Care from a family member and I am really glad that I found them! I was due for an oil change for my Honda CRV. I contacted Essential Auto Care and I explained that my schedule is rather tight as I have odd working hours. What they did for me was beyond awesome. Since I work locally they offered to pick my car up and drop it off within the day. This made it really convenient for me to get my car serviced. They also offered a courtesy visual inspection of my car. Now I don't drive very much and only have about 50,000 miles but I haven't really had much repair work or maintenance performed on my car. Mike sent over a link to the inspection and I was shocked that they take pictures of everything on my car! There were some recommendations that had written explanations and associated pictures. I was so surprised to see that they would spend the time to do something like that because I have never seen it done at any other shops. Mike said one of the main reasons they perform inspections this way is to build trust and transparency with their customers. They definitely did that! Well just as promised they had my car dropped off and I scheduled to bring my car back the following week for the recommended services (mostly maintenance). Just like the week before, they picked my car up, serviced it and dropped it off to me. They also even went ahead and helped me to warranty a battery I had purchased. Apparently it failed a battery test which they did for me for free. They said because it was a NAPA battery and they are a NAPA auto care center that they could do that. I am really glad because Mike was telling me that when the temperature drops that I could have gotten stuck! Lastly I asked them for recommendations on where to fix a scratch that I had gotten parking. Mike looked at the scratch and told me he could probably get it out with some buffing. When my Honda back the scratch was gone! Mike had taken care of it and he didn't even charge me for it. I think these guys are amazing and I have never had that level of service at a car shop. I highly recommend them for anything your car needs.

5

Always great service and trustworthy.

5

Thanks!

- Essential Auto Care
5

Excellent work and customer service . Prices good. Warranty on work done. Highly recommended. Peace of mind for services and cost of repairs. Want excellent work done on your car take it ESSENTIAL AUTO CARE.

Thank you Ahmed! We loved serving you and your family. We are always here for you.

- Essential Auto Care
5

Excellent work and customer service . Prices good. Warranty on work done. Highly recommended. Peace of mind for services and cost of repairs. Want a excellent work done on your car take it ESSENTIAL AUTO CARE.

5

Ryan is a good guy. Followed him from a previous shop. Good worker. Very professional. Has mantained my cars very well throughout the years. Recommend this shop to anyone!

5

Best experience that I've had with an auto repair shop. The process was smooth from start to finish, and every concern was addressed thoroughly.

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