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After selling my bmw and purchasing a new Honda Accord. I thought I would never find a shop like mspec that treated my last car with respect and care. I was wrong! Insert the little brother shop Essential Auto Care! Right next door to Mspec! I was so excited to bring my car in for it’s first oil change. I knew I’d be taken care of. Mike the shop manager recommended I go with full synethic oil if I wanted to keep the car for the long haul and I never hesitated. I had a coupon for 25% off oil change but I misplaced it and Mike was very kind to add it anyway to the bill! I also did a wheel alignment and Mike showed me around the shop so I could see the base of their operations. Explained how the Alignment machine worked and found out I didn’t really need any alignment service. But because of how honest these guys are he suggested I just leave it alone. I ended up deciding to go with the alignment service for piece of mind. (Numbers weren’t off by much). The waiting room was comfortable as well. This is my shop for life! Thank you guys!
All was good. Service and technicians were true and honest. Explanation of problems and issues were thorough. Also service was prompt and efficient. Costumer service was also excellent!
Polite, expert, timely service with comfortable waiting area. My car was ready quickly and the service fixed the problem. Not one to trust easily but these guys displayed expertise and character. The bill was fair and even a good deal!
Best service in Queens !!!!
Excellent inspection and service. Overall had a great experience.
Free inspection and excellent diagnosis. I will strongly recommend.
Cant thank these guys enough.. They went above and beyond to help me. I cant appreciate it enough.. They will have my business and friendship from this point on.
I bought my family Honda Odyssey here for an oil change and broken tail light. They were nice enough to offer a pick up and drop off service for that my schedule is very hectic. A digital report was sent to me to show me the health of my car and they also set me up with a maintenance schedule. It seemed like they genuinely care for me and the car. We will definitely be returning back for brakes. Overall great service A++ and great communication
Professional work. Professional people. Great service. I had a heating issue and they fixed the problem.
Great service! Very straightforward people. They showed me what was wrong with the car and always updated me and gave me options for the repairs.