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5

Great shop. I dropped my car off to get my headlight fixed. Turns out it I had a bad ballast. Job was completed really quickly and the cost was super reasonable. The place even had a nice customer lounge with snacks. If I ever have any other problems with my car I would definitely bring it to Essential.

5

My car was being a brat and wouldn't start. I couldn't get to my regular mechanic, but Essential Auto Care was close by, and had great reviews so I felt comfortable having it towed there. Although there was some confusion that led to a bit of miscommunication (mostly from my side) Mike did everything possible to make sure I was happy with the repair and that my car was road-ready. He took the time to call and go over all details, and I can't express how much I appreciate the attention to customer service. I would not hesitate to recommend Essential Auto Care and their staff.

5

Unparalleled customer service. Mike and staff are extremely professional and accommodating. They do a great job and regularly reach out after service is complete to ensure that there aren’t any follow up questions or issues.

5

Reasonable rates, very honest service people, and very nice office with free waters

5

This place is fantastic! First and foremost, the people are really professional and the shop is very clean. First impression is kinda important when selecting shops and this place nails it. My Charger Scatpack takes 0W-40 oil that basically no shop carries besides the dealer(refuse to bring my car to any dealership). They were OK with me bringing my own oil and filter because of my dilemma. Think I finally found a go-to shop in my area. Highly Recommend!!!!

Thank you!

- Essential Auto Care
5

I can't praise Essential Auto Care enough. Mike and staff went above and beyond to accommodate my requests. No hard sell, they located so many problems with my car which needed immediate repairing. The detail and precision were unmatched. Mike worked with me and all went seamlessly. Thank you all again. 10 STAR RATING

Lorraine, thank you so much! We appreciate your kind words.

- Essential Auto Care
5

5

Extremely professional and courteous. The repair process was very transparent and fast, with no attempt to up sell. Communication was great during and after repair. Very refreshing experience and highly recommended. Edit - nice waiting room, comfortable office, and clean shop floor

Thank you!!!

- Essential Auto Care
5

5

I have been bringing my car to Essential Auto Care since they opened their shop in Middle Village. Mike and Ryan are the best. They always explain exactly what needs to be done and help me keep my 10 year Civic in tip top shape. They offer to drive me home when I drop my car off and are just great guys. They make a trip to the mechanic painless. I would recommend them to anyone looking for an honest, neighborhood repair shop.

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