After being in business for over 10 years and operating the successful European specialty shop M-Spec Performance, we saw that professional automotive service was severely lacking in our market. The conclusion after years of speaking to our clients was a need for a service center that puts professionalism and people before money. The result was Essential Auto Care. Established in 2017, Essential Auto Care’s mission is to transform the way our clients perceive auto repair. What sets us apart is…
… Professionalism. Our staff of highly trained automotive professionals are a cut above the rest. Essential Auto Care invests heavily into training both for our client relationship staff along with our automotive technicians. The whole team at Essential Auto Care is ASE certified and undertakes 40 hours of continuing training every year. This ensures that our clients are well taken care of and their vehicles are fixed right the first time.
… Amenities. “Warm and inviting” is how our shop was described. Our clients enjoy a comfortable client lounge with complimentary coffee, soft drinks and snacks. With ample charging ports and free wifi, many of our clients end up working on their laptops while we service their vehicles. We don’t believe in TV’s and noise, instead we provide a small “Essential Library” with a selection of positive and educational books.
… Facility. The days of bringing your vehicle to a grease monkey cave are over!
Rest assured knowing that your vehicle is being serviced in a clean and well lit shop. Our 5,000 sq ft shop floor boasts LED lighting, epoxy floors and the latest automotive service equipment.
… Convenience. Essential Auto Care employs a “YES” mentality to our clients. What that means is we will always be available when you need us. For your convenience we offer a courtesy shuttle anywhere within 30 minutes distance from our location, a night drop box for after hours as well as courtesy rental vehicles if your car has an extended stay with us. If you need your vehicle towed we can also arrange it. Our goal is to make your life less complicated. When it comes to your vehicle problems, don’t worry we got this!
… Peace of mind. Our team of automotive professionals are some of the best in the industry and our goal is to always fix it right the first time. To provide additional peace of mind to our clients we offer minimally a 36 month/36,000 mile warranty with all of our repairs. Some of our repairs even carry a LIFETIME warranty! We forgot to mention, it’s also a nationwide program! Our warranty is just another way for us to say, “we got your back.”
… Integrity and Ethics. Essential Auto Care is built upon transforming the image of the automotive repair industry and elevating the automotive repair profession. What is of utmost importance is to always do the right thing for our clients and never put money ahead of people. With our digital inspection platform, every recommendation and service performed by our staff is documented digitally and copious notes are always taken. We want to earn your trust and we strive to do so at every interaction.
“Our mission is to provide the most positive experience possible for our clients with the highest quality, honesty and professionalism. I promise that if you give us the opportunity, you won’t regret it.”
-Adam Liu, Owner